These Terms and Conditions are entered into by and between you (“End User,” “you,” or “your”) and CornerstoneRPM, LLC (“CornerstoneRPM,” “we,” “our,” or “us”), and govern your access to and use of https://www.cornerstonerpm.com (the “Website”), including any content, functionality, and services offered on or through the Website. These Terms and Conditions, together with all updates, supplements, additional terms, and CornerstoneRPM’s rules and policies, including our Privacy Policy available at https://www.cornerstonerpm.com/privacy (“Privacy Policy”), each of which are incorporated by reference, collectively constitute the entire “Terms and Conditions” between you and CornerstoneRPM.
Please read these Terms and Conditions carefully before using the Website. BY ACCESSING OR USING THE WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. In accepting these Terms and Conditions, you: (A) acknowledge that you have read and understand them; (B) consent to them; and (C) agree to be legally bound by them. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE WEBSITE.
NOTICE OF ARBITRATION: These Terms and Conditions may require you to submit disputes to mandatory arbitration, meaning you agree to resolve any dispute related to the Website, its services, or these Terms and Conditions through binding individual arbitration rather than in court. See Section 27 (Arbitration) below for more details.
1. THE WEBSITE DOES NOT PROVIDE PROFESSIONAL ADVICE
The contents of the Website (such as text, graphics, images, and other materials) are provided for informational purposes only. The Website and its content are not substitutes for professional advice, services, or expertise related to the subject matter of our services. Always seek the advice of a qualified professional with any questions you may have regarding the information or services offered. IN NO EVENT WILL WE BE LIABLE FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THE WEBSITE.
2. LIMITATIONS
The Website and any services available through it (collectively, the “Services”) are available only in the United States unless otherwise specified. The Website and Services rely on internet connectivity and third-party tools or platforms, which may not always be available or fully functional due to technical limitations, signal issues, or service interruptions beyond our control.
You acknowledge that:
- Not all features of the Website and Services may be available at all times, particularly if your internet connection is inadequate or inactive.
- We are not responsible for the quality, consistency, or availability of your internet connectivity or third-party services required to use the Website and Services.
- Our ability to provide Services may depend on accurate data or functionality from third-party providers, and we cannot guarantee their performance or reliability.
YOU HEREBY WAIVE AND RELEASE CORNERSTONERPM FROM ANY LIABILITY ASSOCIATED WITH YOUR USE OF THE WEBSITE AND SERVICES TO THE EXTENT PERMITTED BY LAW, INCLUDING ANY FAILURE OF THE SERVICES DUE TO TECHNICAL OR THIRD-PARTY ISSUES. In no event will CornerstoneRPM be responsible for any losses or damages arising from your use of the Website or Services, whether direct, indirect, incidental, or consequential, unless otherwise required by applicable law.
Errors and Omissions: We strive to correct errors or omissions as soon as practicable after being notified. However, we do not guarantee that the Website or Services will be free of faults, and we are not liable for such issues. Report any problems to support@cornerstonerpm.com.
No Warranty: We do not warrant that:
- Your use of the Website or Services will be uninterrupted or error-free;
- Information transmitted via the Website or Services will be accurate, reliable, or timely; or
- The Website or Services will be secure, free from viruses, or unaffected by external events (e.g., acts of God or force majeure).
3. APPLICATION OF TERMS AND CONDITIONS
These Terms and Conditions apply only to information we collect via the Website and Services and in email, text, or other electronic communications related to them. They do not apply to information:
- Collected offline or through websites not controlled by CornerstoneRPM;
- Provided to or collected by third parties; or
- Originating from other sources.
Third parties may have their own terms and privacy policies, which we encourage you to review before interacting with them.
4. ELIGIBILITY
The Website is intended for users who are 18 years of age or older. If you are under 18, you may only use the Website with the consent and supervision of a parent or legal guardian. By using the Website, you represent and warrant that you meet these eligibility requirements and are of legal age in your jurisdiction to enter into a binding contract with CornerstoneRPM.
5. CHANGES TO TERMS AND CONDITIONS
We may update or modify these Terms and Conditions at any time to reflect changes in our practices. Changes are effective immediately upon posting and apply to all subsequent use of the Website. Your continued use of the Website after such changes constitutes your acceptance of the updated terms.
6. ACCESSING THE WEBSITE AND ACCOUNT SECURITY
We may withdraw or amend the Website or any Services without notice and are not liable if the Website is unavailable for any reason. We may restrict access to parts or all of the Website at our discretion.
When using the Website, you may need to provide registration details. You agree to:
- Provide accurate, current, and complete information;
- Protect your account credentials and not share them with others;
- Notify us immediately of any unauthorized access or security breach at support@cornerstonerpm.com.
We may disable your account at our discretion, including for violations of these Terms and Conditions or non-payment of applicable fees. You are responsible for maintaining the security of your account and complying with these Terms at all times.
7. DATA PROTECTION AND PRIVACY
All information you provide through the Website is governed by our Privacy Policy at https://www.cornerstonerpm.com/privacy-policy. You consent to all actions we take with your information consistent with that policy.
8. LINKING TO THE WEBSITE; THIRD-PARTY WEBSITES
You may link to the Website in a fair and legal manner that does not harm our reputation or suggest unauthorized endorsement, but only with our express written consent.
The Website may include links to third-party sites for convenience. We are not responsible for the content, accuracy, or practices of these sites, and your use of them is at your own risk, subject to their terms and policies.
9. INTELLECTUAL PROPERTY RIGHTS
The Website, Services, and their contents (e.g., text, images, software, and design) are owned or licensed by CornerstoneRPM and protected by U.S. and international intellectual property laws. Third-party trademarks or names mentioned on the Website belong to their respective owners.
We grant you a non-exclusive, non-transferable, limited license to use the Website and Services for personal, non-commercial purposes, subject to these Terms. You may not reproduce, distribute, modify, or otherwise use our content without permission.
10. PROHIBITED USES
You may use the Website and Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations;
- Exploit or harm minors;
- Send unsolicited advertising or spam;
- Impersonate others or interfere with the Website’s functionality;
- Introduce malicious code or attempt unauthorized access.
Any unauthorized use is a breach of these Terms and may violate applicable laws.
11. USER CONTRIBUTIONS
Content you submit to the Website (“Content”) must comply with these Terms. You represent that:
- You own or have the right to use the Content;
- It does not violate any rights or laws; and
- You are responsible for its legality and accuracy.
We are not liable for your Content or its consequences.
12. USER CONTRIBUTION CONTENT STANDARDS
Your Content must not:
- Be defamatory, violent, hateful, or discriminatory;
- Infringe intellectual property or privacy rights;
- Promote illegal activity or deception; or
- Misrepresent your identity or affiliation.
13. MONITORING AND ENFORCEMENT
We may (but are not obligated to):
- Remove or refuse Content at our discretion;
- Disclose your information if required by law or to protect rights;
- Take legal action for illegal use; or
- Terminate your access for violations.
You waive any claims against us arising from such actions.
14. COPYRIGHT INFRINGEMENT
Report suspected copyright violations to care@cornerstonerpm.com.
15. PURCHASES
Products or services offered through the Website are subject to availability and our return policy (see Section 16). We may limit or cancel orders at our discretion and update pricing or descriptions without notice.
16. RETURN POLICY
You may cancel subscriptions or return products within 30 days of purchase, subject to our return process. Contact care@cornerstonerpm.com or call 203-942-3518 for instructions. Returns must be sent to Cornerstone Remote Patient Monitoring 60 Newtown Rd #74 Danbury, CT 06811.
17. ACCURACY OF BILLING AND ACCOUNT INFORMATION
You must provide accurate billing and account details for purchases and update them as needed. We may refuse or limit orders and use third-party payment processors, whose privacy policies you should review.
18. RELIANCE ON INFORMATION
Information on the Website is for general purposes only. We do not warrant its accuracy or completeness, and your reliance on it is at your own risk. We are not liable for decisions based on this information.
19. INTERNATIONAL USE
The Website is governed by U.S. law. If you access it from outside the U.S., your information will be processed in the U.S., and you consent to this under our Privacy Policy.
20. OTHER TERMS AND CONDITIONS
Additional terms for specific features are incorporated herein. In case of conflict, these Terms prevail.
21. THIRD-PARTY SERVICES
Your use of third-party services through the Website is subject to their terms and policies, over which we have no control.
22. ELECTRONIC COMMUNICATIONS
You consent to electronic communications with us, which satisfy legal writing requirements.
23. DISCLAIMER OF WARRANTIES
The Website and Services are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, to the extent permitted by law. We are not liable for damages from viruses, interruptions, or third-party service failures.
24. INDEMNIFICATION
You agree to indemnify and hold CornerstoneRPM harmless from claims arising from your violation of these Terms or use of the Website or Services.
25. LIMITATION OF LIABILITY
To the fullest extent permitted by law, CornerstoneRPM is not liable for any damages (direct, indirect, or consequential) arising from your use of the Website or Services.
26. GOVERNING LAW AND JURISDICTION
These Terms are governed by Delaware law. Disputes must be filed in Delaware courts, unless arbitration applies.
27. ARBITRATION
At our discretion, disputes may be subject to binding arbitration under the American Arbitration Association’s rules, applying Delaware law.
28. LIMITATION ON TIME TO FILE CLAIMS
Claims must be filed within one (1) year of accrual, or they are barred.
29. WAIVER AND SEVERABILITY
No waiver of any term is a continuing waiver. Invalid provisions will be reformed or severed, with remaining terms enforceable.
30. ENTIRE AGREEMENT
These Terms, the Privacy Policy, and incorporated terms constitute the full agreement between you and CornerstoneRPM.
31. Updated Terms and Conditions for Communication with Patients or Clients
Overview
By registering to receive messages from us, you consent to receive SMS communications related to Promotional, Informational, and Marketing content from our organization. These messages may include updates, offers, reminders, and important notifications. By opting in, you agree to the terms and conditions outlined here.
Message Types
Informational: These messages will provide important information about your health, appointments, or other relevant updates.
Message Frequency
Daily: Messages may be sent to you on a daily basis, depending on the nature of the communication.
Weekly: Messages may be sent on a weekly basis, including updates or content that requires less frequent attention.
Important Notice
Message and data rates may apply. By subscribing to SMS communication, you acknowledge that standard message and data rates from your mobile carrier may apply to the receipt of these messages.
SMS Registration Requirements
To Unsubscribe: Text STOP to opt-out from receiving further messages. Once you text STOP, you will no longer receive promotional, informational, or marketing messages unless you re-register.
For Assistance: Text HELP to receive support related to the messaging service.
Privacy Policy Guidelines
Mobile Information Sharing:
we will not share mobile information with third parties for marketing purposes without explicit consent from the consumer. Your personal information will be used solely for the purpose of sending relevant communications that you have opted into.
Data Transfer Commitment:
We commit not to transfer your personal data to external organizations without your consent, except for essential business operations. We have strict policies and security measures to prevent unauthorized sharing of your data. Your privacy is important to us, and we take every measure to protect your personal information.
Unauthorized Sharing Prevention:
We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent. We implement strict access controls and regularly audit our data sharing practices to prevent unauthorized access or sharing of user data.
Opt-Out Rights:
You have the right to opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. You may also contact us directly at care@cornerstonerpm.com to request to opt out of further communications.
Opt-in Consent
By texting “Join” or “Subscribe” to 973-524-6838, you agree to receive reminders and monthly check-ins from Cornerstone RPM. Message frequency varies. Message and data rates may apply. Reply STOP to opt out; HELP for more information.
Limitations of Liability
We will not be liable for any issues or damages caused by network failures, delayed or undelivered messages, or any other service-related issues outside of our control.
By opting in, you agree to receive communications as outlined in these terms. If you have any questions or need assistance, please contact our support team at care@cornerstonerpm.com.
32. YOUR COMMENTS AND CONCERNS
CornerstoneRPM, LLC
Cornerstone Remote Patient Monitoring 60 Newtown Rd #74 Danbury, CT 06811
Customer Service: 203-942-3518
Email: care@cornerstonerpm.com